What Tasks are Expert Systems Good For

	Deep Cognitive Skills	Judgemenatal Skills	High-level Social Skills
Highly Creative	Musician	Senior Manager	Author or Poet
Analytical	Mathematician	Economist or Programmer	Social Scientist
Strictly Procedural	Typist	Driver	Social Worker

• ESs are good for domains that are analytical and judgemental.
• A rather simpler approach to answering the question which domains are worth building into an expert system?
• Any problem that can be and frequently is solved by your in-house expert in a 10-30 minute phone call can be automated as an expert system.
• Can you name some analytical and judgemental domains?
• Can you name some tasks that are solved with a 10-30 minute phone call?
• Why do these two heuristics work?