Knowledge Engineering

• How do you build systems like these?
• You learn how to build the ESs (rule based and CBR systems).
• You learn how to choose which is best (if either).
• You get the information from the experts.
• I can write an ES for wine selection, but I can't tell you much about wine.
• I need to ask an expert.
• How can you ask? Interviews, reading, prototype evaluation, ask multiple experts.
• This is the process of knowledge engineering.